Writing customer success stories has been one of the most rewarding parts of my career. At Resource Innovations, I wasn’t only responsible for penning the case studies we produce, but for conducting the interviews as well. The highlight of my career was interviewing Scott Berman, owner of the Chicago fast food institution Superdawg. Aside from being one of the nicest people I’ve ever met, he also radiated passion for both food and customer service.
I learned the nuances of interviewing as an intern at 20k Films, where I witnessed in-depth conversations about difficult topics, learning how to get compelling answers out of organic conversations.
